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SAP SuccessFactors

SAP SuccessFactors

Overview

What is SAP SuccessFactors?

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

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Recent Reviews

SAP SuccessFactors Review

7 out of 10
April 09, 2024
use it to support onboarding/hiring for new employee's to my specific team.
we use it to track the applicants and input feedback.
Then …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Employee demographic data (369)
    8.1
    81%
  • Employment history (375)
    7.9
    79%
  • Organizational charting (389)
    7.8
    78%
  • Job profiles and administration (363)
    7.4
    74%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pcmag.com/reviews/sap…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $85 per year Up to 100 Employees
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Product Demos

SAP SuccessFactors Solutions for Core HR, Time, and Payroll Product Tour

www.sap.com

Joule Product Tour

www.sap.com
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.6
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.9
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.4
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

6.4
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.7
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8.2
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.7
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

4
Avg 7.7
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Product Details

What is SAP SuccessFactors?

SAP SuccessFactors HCM provides cloud-based solutions that connect core HR and payroll, talent management, sales performance management, people analytics, and workforce planning. The SAP SuccessFactors HCM enables users to put an organization's people at the center of everything – with solutions designed to meet their individual needs.

The SAP SuccessFactors Human Capital Management (HCM) covers:
  • Employee Experience Management
  • Core HR and Payroll
  • Talent Management
  • HR Analytics and Workforce Planning
  • Sales Performance Management

SAP SuccessFactors Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning, which supports informal and collaborative learningScreenshot of the SuccessFactors LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of the learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of the SAP SuccessFactors Opportunity Marketplace.Screenshot of information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.

SAP SuccessFactors Videos

SAP SuccessFactors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

SAP SuccessFactors Downloadables

Frequently Asked Questions

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

SAP SuccessFactors starts at $85.

Workday Human Capital Management, Oracle Fusion Cloud HCM, and Cornerstone OnDemand are common alternatives for SAP SuccessFactors.

Reviewers rate Direct deposit files and Approval workflow and Annual carry-forward and encashment highest, with a score of 8.5.

The most common users of SAP SuccessFactors are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(997)

Attribute Ratings

Reviews

(1-25 of 248)
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Score 7 out of 10
Vetted Review
Verified User
use it to support onboarding/hiring for new employee's to my specific team.
we use it to track the applicants and input feedback.
Then when they join, they also get pushed through to employee status on the platform. I use it only at the start of their employee journey to ensure docuemnts etc is all ok, after that it is more HR team that will use it.
  • ease of use
  • good visiblity
  • collaboration is easy
  • difficult to use
  • not very use friendly
it works well, it does the job, but it is not very use friendly. i do not work in HR, and i just collaborate with that team to hire employee's, so i use the tool not regularly. I found it difficult ot navigate, but the information you can pull is strong.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP SuccessFactor used as Human resource portal to apply leaves, onboarding, annual assessments, goal settings etc. The tool is used to configure employee related various tasks. The workflows can be configured accordingly.
  • It has easy to use UI
  • Quick actions features contains all the useful links with icons
  • We can personalise our tasks accordingly
  • Response time is little higher
  • User interface needs improvement in terms of icons
  • Search feature needs improvement to give appropriate results
SAP SuccessFactors is primarily used for requesting time-off, annual assessments, training, on-boarding users etc. It is a one stop solution for configuration of HR related activities in a organisation. It is not appropriate to vendors or any third parties in the organization. It is only focused on the employees in the organisation.
Lakshay Dogra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SAP SuccessFactors is helping us integrate all employee management tools in one. It helps us integrate learning for the employees, tracking and approving leave application and also track employee development discussions in one place. As a manager it helps me track data for all the employees in just one place and further helps me in planning.
  • Leave tracking
  • PDP discussions
  • Employee transfers
  • Learning module tracking
  • Combined data for entire time
  • Notification for overdue learning courses
  • Real time employee leave mapping
SAP SuccessFactors is best suited for all the employee management activities, like leave approval, employee transfer initiation and employee learning module. But it is less appropriate to showcase employee directory with unnecessary information, and following up on PDP (partner development plan) discussions. But having it all in one place is convenient.
Elli Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The baseline SAP SuccessFactors product covers the majority of the basic requirements that large enterprises will have, this program helps you to manage all of your workers' and organizations' data in one place; it is quite handy and has a user-friendly design; the ease of use makes it a terrific tool. In terms of your career objectives, learning, profile management, and goals for the next assessment cycle, the system is uncomplicated; in essence, it enhances your whole performance management and employee-focused platform.
  • Promoting greater Accountability
  • Promoting greater transparency
  • Automating recruitment cycle
  • Promote quick trunaround time
  • Improved accuracy in reports
  • Logging in on mobile is a complicated process
  • Lagging while searching candidiates
  • Time consuming to set up forms for different countries
SAP Success Factors has a robust framework which makes it an absolute platform for scaling and scaled companies, including the ones of larger sizes. Success Factors is contributing to maintain the data quality and automated workflows. SF had almost automated every single HR process which has removed the manual intervention altogether. It's time consuming to implement so if you're loooking for a quick fix or quick results it may not be for you.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
for hire to retire process. onboarding. performance reviews etc.
  • friendly user interface
  • ability to navigate between modules
  • easier to train
  • year end performance review reporting has some issues
global organizations. teams working in diff regions. teams consisting of full-time and contractors
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use SAP SuccessFactors for Performance, Learning and Development and Recruiting
  • Recruiting
  • Learning & Development
  • User Interface is clunky
SAP SuccessFactors is cloud based and improves our process of Performance evaluation, recruiting, and learning & development
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We did our implementation with SuccessFactors few years ago and it has been instrumental in managing HR Employee Data within the organization. Moreover, it helps in streamlining Country Specific data and security works great.
  • Employee Data related activities
  • Role Security
  • Integration with other Applications
  • User Preferences
  • Language Conversions
HR Employee Master Data can be used for various reports.
CLoud Security and INtegration is phenomenal.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use to manage our company consultant hours, approve Work Order which gets integrated to SAP MM for PO creation.

Also, use SF for reporting - consultants approved hours for timesheet analysis.
  • reporting - timesheet analysis
  • organization structure
  • For approving consultant's Work Order and hours
  • customization of reporting
  • report often time out - could be connection issue
Managing consultant - for approving work orders and timesheet analysis on consultant's worked hours

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it to manage our employee populations data, hiring and termination scenarios, payroll data, managing relationships between mangers and their direct reports, and organizational structure influencing different departments and smaller teams within those larger departments. To a certain degree contract employee data is also on the platform for us in a similar capacity to full time staff.
  • From a UI perspective it is nice to look at and simple to use for users
  • The integration center is helpful for supporting our downstream platforms
  • Auditing changes to data is fairly straightforward
  • Opening multiple instances of SAP SuccessFactors seems to be supported
  • When dealing with unique organizational structures it would be nice to be able to customize existing structures to match it
SAP SuccessFactors is fairly flexible and looks clean from a user perspective to use. It can accommodate most standard organizational structures, and configuring the platform is fairly flexible and adaptable. From our experience SAP SuccessFactors is well suiting for all sizes if the cost of utilizing it works financially.
Pratik Gupta | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have had a great experience using SAP success factors for various purposes like leave management system, reviews and ratings and compensation portal.
SAP succesfactors one of the best platform for the above use case.
  • Clean and simple UI
  • Fast in navigation
  • Easy to use
  • Good features and tools
  • API structure can be improved
  • Integration with third party apps can be improved
  • Loading time sometimes is more
Mostly suited for enterprises which are large as it provides so many features from the employ management to review and ratings management, it is a complete basket.
vishal sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use sucess factors basically for recruitment and onboarding of the employees.we find it little dry User interface for hiring section and to tract candidate progress and process and takes time to reflect the same in User interface .It should be more user friendly to in mobile version as compare to website version
  • Onboarding
  • Performance management
  • Learning
  • Recruitment
  • Intrutive user interface
  • Smoother integration with other systems
  • Enhance reporting capabilities
Sap success factor is well suited for integrated suite covering various aspects of human capital management
And the complex Hr needs.
It is helpful in scenarios where organisation seek a unified platform for talent management and employee management. It also helps in management for goal setting and learning management.
On other sides it might be less suited for smaller business with simple HR requirements due to extensive feature set Which could be perceived as overwhelming

January 03, 2024

SAP the Brilliancy !

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It has enhanced recruitment by optimising candidate sourcing and onboarding processes. Performance management tools facilitate goal setting and continuous feedback, fostering employee growth. Workforce analytics offer insights for strategic decision making, improving overall organisational efficiency and Employee Central provides a centralized hub for personnel data.
The scope of my use case involved configuring SucessFactors modules tailored to my organization's needs which included customising workflows, setting up performance appraisal cycles, and integrating with existing systems.

  • Comprehensive Talent Management
  • User Friendly Interface
  • Cloud Based and Scalable
  • Enhanced Customisation options to fine tune the system for business needs.
  • Smoother integration capabilities to enhance data flow and reduce disruptions.
  • Advance mobile functionality to enable users to manage HR processes effectively on the go.
It caters to businesses with diverse and global workforces. It's capabilities in multiple languages, currency handling and support for various employment practices makes it an ideal choice for companies operating in different regions and industries.
It is useful for prioritising talent management in any organization from recruitment to employee development.
This product is useful for organization's seeking scalable and cloud based HR solutions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I helped HR department to managed the recruitment of workforce. It helped to manage the talent and it really useful in planning the recruitments.<br>HR department used to consult with me as a manager of logistics and supply chain department for recruitment of my department. It allowed us to keep track of performance of employees.
  • Workforce recruitment
  • Talent management
  • Performance management
  • KPI management can be done better
  • Graphical representation
  • Feedback loop can be created for end user.
It was wonderful experience to see the status of new employees recruitment status. I don't need to ask again and again to HR department for status of the candidates recruitment. I can simply see it on my own. Having a big need graphical data representation to a quick glance for decision making which is missing here and they can improve on it.
January 02, 2024

Sap is really good

Vikas Verma | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is a fantastic tool to work. They have a very good tracking system. And manufacturing flow. The system is very adoptive in nature and can be ammeded as per industry requirements. This tool can also be accessed over internet. I love to work at the tool. We can recommend the same to our friends in other places.
  • Logistics
  • Procurement
  • Manufacturing
  • Accounts
  • Bar coding
It works very good in automotive, but other places it is not so effective. Such as this do not have a nesting process to calculate the proper usage by considering wastage. Anyhow looking to most of other process, we can recommend the SAP to all other collegea in the world. We are already using SAP in our global plants.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
As an analyst, I use SAP to retrieve the data from the database and clean it. Then use the cleaned data to make dashboards to give insights to the CXOs interms of developing a new strategy development. It can be both process related or product/service related. Which is on long term aswell as short term.
  • Storing Large Amount od Data
  • Retrieving the data easily
  • Making the entry in a simpler manner
  • Adding dealer code
  • Taking bit more time to download huge data
  • no walkthrough of the modules
SAP SuccessFactors is well suited for most scenarios that I work in, as SAP is mainly meant for making entries and making custom codes and libraries as power our requirements. Even though SAP is not necessarily meant to make dashboard, adding it would be more beneficial. As we can analyse the data and make dashboards in one place.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our Organization typically utilize SuccessFactors for various HR functions, including talent acquisition, performance management, learning and development, employee central, and workforce analytics.It helps us to aims to address common business problems related to HR management, such as talent shortages, inefficient recruitment processes, lack of employee engagement, and the need for accurate performance evaluations.
  • Recruitment Management
  • Onboarding
  • User Interface Complexity
  • Customization Challenges
  • Limited Reporting Flexibility
Large Enterprises with Complex HR Needs:SuccessFactors is well-suited for large enterprises with complex human resources requirements. Its scalability and extensive features cater to organizations managing a large workforce with diverse HR processes.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am using SAP Success factors for Supplier management, Payroll check and management, for taking quick surveys, for updating attendance, to update reportees tagging and organization chart, to update and manage my goals/projects twice in a year during the performance review period, also learnings on modules shared by organization, to manage my team updates on leaves, night shift approvals, expense approvals,etc.
  • User friendly
  • Speed
  • View
  • No Points for now
This is bery much user friendly
Ujjawal Poonia | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
I recently had the opportunity to work with SAP SuccessFactors, and unfortunately, my experience left much to be desired. While the platform boasts a comprehensive suite of human capital management solutions, in my opinion, the user interface (UI) and the Career Site Builder (CSB) were major pain points that significantly impacted usability. I think the platform's failure to provide a user-friendly and developer-friendly environment poses a significant hurdle for organizations looking to leverage its capabilities effectively. Also the reason why we remove the SAP's Job board is that it's diability to post jobs directly on LinkedIn. Until these issues are addressed and the platform undergoes a much-needed modernization, it may be worthwhile for prospective users to explore alternative solutions that better align with contemporary expectations.
  • Profile Management
  • Organization Chart
  • Employee Appriciation
  • CSB Portal
  • UI Design
  • User Experience
  • Trained Technical Staff
One of the first things that struck me was the outdated UI of SAP SuccessFactors. In an era where sleek, intuitive interfaces are the norm, SuccessFactors felt like a relic from the past. Navigating through the various modules was cumbersome, and the I think the overall aesthetic lacked the modern appeal expected from an enterprise-level software solution.
Jeykaran G B | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Success Factors helped us stabilise and automate the HR processes and impacted the business outcome positively. The suite of modules are well integrated and talk to each other so well that the data moves from one module to another without any lag. It also offers a great control of access management which takes care of the compliance aspects too. The data quality has tremendously improved with the help of SF which saves a lot of man hours which was spent on debugging the errors

  • Integrated modules that talk well with each other
  • Integration options available with other applications
  • Robust framework that bring great control to data structure
  • The framework is so complex that only a partner can help us make modifications to the processes
  • Absence of AI features
  • The implementation timelines are longer
Success Factors helped us get structure to our data sets which wasn't present pre implementation. The data from Success Factors are much reliable. It offers great reporting capabilities and live dashboards for each access of reports and trends.

On the other hand, Success Factors is ideal for companies with some existing framework which will be further improved by SF capabilities but not for companies that do not have an framework as it could take a considerable amount of time to build them in Success Factors.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP SuccessFactors is widely utilized for streamlining onboarding processes. It helps organizations efficiently manage tasks such as new employee documentation, orientation, and training. The platform's onboarding module enhances the overall experience for both employees and HR teams, contributing to a smoother integration of new hires into the company culture.<div>It helped me get on with my paper work after acquiring the job. </div>
  • Onboarding process
  • Categorisation of data
  • Ease of access
  • App functionality can be better
  • The email notification updates are too frequent and the mail is not viewable on all email clients
  • Better quality short pdf manuals can be made to be downloaded or accessed online for understanding it’s facilities
SAP SuccessFactors excels in scenarios requiring comprehensive human capital management. It proves highly effective for large enterprises with complex organizational structures, as it streamlines talent acquisition, performance management, and learning initiatives on a global scale. The platform is well-suited for industries with stringent compliance requirements, ensuring HR processes align with regulatory standards.However, in smaller organizations with simpler HR needs, the extensive features of SuccessFactors might be seen as overly robust and potentially cumbersome. Additionally, if there's resistance to digital transformation or a preference for localized HR solutions, the platform's cloud-based nature may pose challenges. It's essential to assess the organization's size, complexity, and willingness to embrace cloud solutions when determining the appropriateness of SuccessFactors. Customization and implementation costs are factors to consider, making it crucial to align the platform with specific business goals and requirements.
Bhawani Gour | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SAP SuccessFactors for talent management, payroll, performance tracking, and employee development. It addresses issues like inefficient HR processes and skill gaps. Our use spans all departments, significantly improving HR efficiency and employee engagement.
  • Streamlines recruitment with efficient tracking and management of job applicants.Performance
  • Management: Facilitates real-time feedback and goal setting, enhancing employee performance evaluation
  • Offers a robust platform for e-learning and skills development, tailored to individual career paths.
Well-Suited for SAP SuccessFactors:Large corporations needing comprehensive HR management.Companies with a global workforce requiring multi-language support.Less Suited for SAP SuccessFactors:Small businesses with simple HR needs.Firms needing highly customized, industry-specific HR tools.
Neeraj Sharma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Using SAP SuccessFactors to track update my General information which includes payment, career, Employment, compensation, learning assistance, Time management and COVID 19 declaration. Using it to view Org Chart. Applying for leaves or any kind of salary advance. Using it for performance tracking for my team members and reporting at my work place
  • Performance tracking
  • Time management
  • Company info
  • Learning
  • Activation of Mobile app
  • Self assessment
  • Manager assessment
SAP SuccessFactors is used well when I manage my team, Requesting for time off, Viewing my profile or the org chart.
Best part is that you can view your learnings and plan for further learnings,
Managing your goals is something which I want some improvement where in this can be made little more detailed
December 11, 2023

HRMS ERP that works

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using SuccessFactors for performance, compensation, and employee lifecycle management. Performance management is one the key use cases allowing with goal setting, evaluation, and reward workflows
  • Performance Evaluation workflow
  • Integration with external services and database
  • Employee onboarding
  • User interface should be more user friendly
  • Easy to discover services
  • Faster load times
For large organisation managing reporting hierarchy is very easy with SuccessFactors.
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